Return Policy
At Netima Republic, your satisfaction is our priority. If you’re not fully happy with your purchase, here’s our return policy:
- Eligibility for Return
- Items must be returned within 7 days of delivery.
- Items must be unused, unwashed, and in their original packaging with tags attached.
- Certain items (e.g., underwear, clearance items) are not eligible for return.
- Return Process
- Contact our customer service within the return period.
- Provide proof of purchase (receipt or order number).
- Customers are responsible for return shipping costs unless the item was delivered faulty or wrong.
- Exchanges & Refunds
- Eligible items can be exchanged for another size/product or refunded as store credit/cash (depending on preference).
- Refunds will be processed within 7–14 working days after returned items are received and inspected.
- Damaged or Wrong Items
- If you receive a faulty or incorrect product, please contact us immediately for a free replacement or refund.